delivery & returns
Our delivery days are Tuesdays, Thursdays and some Saturdays.
green+co currently delivers to Brisbane and Ipswich only.
For deliveries to areas outside of these, please contact us BEFORE placing an order.
Deliveries can be made on other specific days by request and do incur an additional delivery fee. Please provide us with at least 24 hours notice BEFORE making an online purchase by sending us a quick email to check we can deliver on the day you want. If you purchase an item and request a specific delivery date after the purchase, we can’t guarantee we can deliver on that day (we’ll of course do our very best though!).
Same day delivery is available to orders made before 12pm within the Brisbane area only. Deliveries may take place after business hours so if your delivery address is a workplace, please advise us when ordering so we can ensure your items arrive before 5pm.
If you or your gift recipient won't be home at the time of delivery, we can leave your order in a safe place at the address provided. If you are sending to a building that has a security door or requires security code access (e.g. apartment block), please be aware that if the recipient isn't home, we are not able to leave plants at the main entry in case of theft. The recipient will be advised of the delivery and provided with details to arrange a re-deliver.
All care is taken to ensure you are provided with the best plant in the best pot but we understand that sometimes things can go astray...
If your little pot of purity doesn't seem to be doing so well, head over to the contact page and send us an email letting us know the problem (images will help too). In most cases, some further guidance on what to do with your plant can bring it back to life. We don’t offer returns on plants but we will always do our best to help you fix whatever problem may have occurred with your plant.